Listen – It’s A Secret

ANSWER THIS QUESTION

What is the one skill that Today’s Consumer Demands of a Professional Real Estate Sales Consultant? Select one:

Negotiating                         Marketing                  Sales Techniques

Listening Techniques         RE Law                      Sphere

Time Management             Ethics                         Open House Techniques

Does this surprise you? It shouldn’t, after all who listens to you?

Only nine major Universities offer courses in LISTENING, yet all offer Public Speaking courses.
Which is more important to a Teacher, Preacher, Parent, Politician, Salesperson, or Student – the ability to Speak or the ability to Listen?

Listening is a LEARNED SKILL

1.         Rapport

Empathy vs. Sympathy Watch the video 

2.

a.         Take notes

b.         Mirror eye contact

c.         Use your third eye

d.         Pace and breathe

3.         Curiosity

a.         Get out of judgment and get into curiosity

b.         Questions – Go for WHY?

c.         Open end vs. closed end

4.        Tracking

             It’s OK to interrupt, but…

5. Watch the Video on How
to be the BEST Listener

The ability to repeat what someone says to their satisfaction.

Benefits

It’s clear to the sender that you were listening to what they said.

Allows the sender to correct what you may have misheard.

Compliments the sender.

You quit thinking about what you’re going to say next.

Earns their trust.

Sets you apart from the pack.

Now Go Capture the Market!